FAQ
FREQUENTLY ASKED QUESTIONS
Raw denim stretches with wear. Order your true waist size—the jeans will be snug at first but will stretch 0.5-1" in the waist. For unsanforized denim, expect 1-2" shrinkage in waist and 2-3" in inseam after first soak. Check our size guide for detailed measurements.
30-day returns on unworn, unwashed items with original tags. Free returns within Netherlands. Returns from EU cost €9.95. See full details on our Shipping & Returns page.
Netherlands & Belgium: 1-2 business days. Rest of EU: 3-5 business days. International: 7-14 business days. Free shipping on orders over €150 within EU.
We recommend wearing raw denim for 6+ months before the first wash for maximum fade development. For unsanforized denim, do an initial cold soak to remove shrinkage. Check our Denim Guide for detailed care instructions.
Yes! We offer free chain-stitch hemming on all jeans purchased from us. Just note your preferred inseam in the order comments. We also partner with expert repair shops for alterations and repairs. See our Repairs & Hemming page.
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe. All transactions are secure and encrypted.
You'll receive an order confirmation email with your order number. Once shipped, you'll get a shipping notification with tracking information. You can also check your order status in My Account.
Contact us immediately at support@quickdraw.com with your order number. If the order hasn't shipped yet, we can modify or cancel it. Once shipped, you'll need to use our return process.
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